Thank you for visiting and shopping at WagonsRus. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
UPS Ground 3-5 business days
UPS Overnight 1-2 business days
UPS Freight 4-7 business days
* Overnight delivery is only available for orders with delivery addresses within the contiguous lower 48 states of the United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Please notify WagonsRus if your item is received damaged. We will assist you in returning the item and will replace the item.
Please save all packaging materials and damaged goods so that we can complete our claims process with the carrier.